Introduction

These terms and conditions set out the rules for using the Culture Coffee website. By using this website, you agree to comply with these terms. If you do not agree with these terms, please do not use this website.

This website is operated by Culture Coffee. Throughout these terms, “we”, “us” and “our” refer to Culture Coffee, and “you” refers to the person using this website.

These terms should be read alongside our Privacy Policy and Cookie Policy, which explain how we collect, use and protect personal information when you use our website. UK business websites are generally expected to publish clear privacy and cookie information, along with appropriate website disclaimers.

Website Content

The content on this website is provided for general information only. We make reasonable efforts to keep the information on this website accurate and up to date, but we cannot guarantee that all content will always be complete, current or free from errors.

We may update, change or remove website content at any time without notice.

Information about our food, drinks, menus, events, opening hours, classes and services may change from time to time. Please contact us directly if you need to confirm specific details before visiting, booking or making arrangements.

Bookings, Enquiries and Events

Our website may allow you to submit enquiries for table bookings, private events, barista classes, venue hire or other services.

Submitting an enquiry through the website does not automatically confirm a booking. A booking is only confirmed once we have contacted you and confirmed the details directly.

For private events, venue hire or classes, additional terms may apply, including availability, deposits, cancellation terms, minimum spend requirements, timings, guest numbers and any specific arrangements agreed with you.

We reserve the right to decline or cancel a booking request where necessary, including where the requested date, time, event type or arrangements are not suitable or available.

Allergies and Dietary Requirements

We take allergies and dietary requirements seriously. However, our website content is for general guidance only and should not be relied upon as a complete statement of ingredients, allergens or food preparation methods.

If you have a food allergy, intolerance or specific dietary requirement, please contact us directly before ordering, attending an event or making a booking. We cannot guarantee that any food or drink item will be completely free from traces of allergens.

Intellectual Property

All content on this website, including text, images, graphics, branding, logos, layouts and design elements, belongs to Culture Coffee or has been licensed for our use unless otherwise stated.

You may view and use this website for personal, non-commercial purposes only. You must not copy, reproduce, modify, distribute, publish or use any part of this website for commercial purposes without our prior written permission.

Website terms commonly include clauses protecting copyright, branding and other intellectual property rights in site content.

Acceptable Use

You agree not to misuse this website. This includes, but is not limited to:

• using the website in any unlawful, fraudulent or harmful way;
• attempting to gain unauthorised access to the website, server or connected systems;
• introducing viruses, malware or other harmful technology;
• copying or scraping website content without permission;
• submitting false, misleading or offensive information through our forms;
• interfering with the normal operation, security or availability of the website.

We may restrict access to the website if we believe it is being misused.

Third-Party Links

This website may contain links to third-party websites, platforms or services, such as social media pages, booking tools, payment providers or map services.

These links are provided for convenience only. We are not responsible for the content, availability, privacy practices or terms of any third-party website or service. You should review the relevant third-party terms and policies before using them.

Website Availability

We aim to keep this website available and working properly, but we do not guarantee that it will always be available, uninterrupted, secure or error-free.

We may suspend, withdraw or change all or part of the website at any time, including for maintenance, updates, technical issues or business reasons.

Liability

Nothing in these terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the fullest extent permitted by law, we will not be liable for any loss or damage arising from your use of, or inability to use, this website, or from reliance on any content published on it.

We are not responsible for loss or damage caused by viruses, cyber-attacks or other harmful material that may affect your device, data or equipment as a result of using this website or downloading content from it.

Website terms are commonly used to clarify acceptable use, protect intellectual property and manage liability exposure.

Privacy and Cookies

Your use of this website may involve the collection and processing of personal information. Please read our Privacy Policy for details of how we collect, use and protect your data.

Our website may also use cookies or similar technologies. Please read our Cookie Policy for more information.

Changes to These Terms

We may update these terms from time to time. Any changes will be posted on this page. By continuing to use this website after changes are made, you agree to the updated terms.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes relating to these terms or your use of this website will be subject to the jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about these terms, please contact Culture Coffee using the details provided on our website.